The promoter is RCL Group Services (Pty) Ltd and Lumico (Pty) Ltd, which is contracted to promote this Competition (collectively “the Promoter”).

Any persons entering or participating in this Competition (the “Participant”) accept and agree that by entering this Competition they have had an opportunity to read and consider these Terms and Conditions and that they are bound by these Terms and Conditions.

  1. What is the Prize
    1. A Participant stands a chance of winning 1 (one) of 100 (one hundred) Weber Master-Touch 57, Black, valued at R6,599.00 (six thousand five hundred and ninety nine rand) each (“Prize”).
    2. The Prize includes delivery, and winners will be required to provide the Promoter with a valid day time delivery address to enable delivery
    3. The Prize is not transferrable and may not be exchanged for any other items. The Promoter reserves the right to substitute the Prize/s with any other Prize of comparable commercial value.
  2. Who can participate
    1. Any legal resident of South Africa who is 18 (eighteen) years or older may participate in this Competition.
    2. No director, member, partner, employee or agent of, or consultant to the Promoter, any person who directly or indirectly controls or is controlled by the Promoter or any supplier of goods or services in connection with the Promotion may enter this Competition. 
  3. How to Participate
    1. To enter this Competition, Participants must:
      1. purchase any 1 (one) of the following products at any Pet Shop or Co-Op store nationally:
        1. OPTIMIZOR Complete 8kg
        2. OPTIMIZOR Complete 20kg
        3. OPTIMIZOR Complete Puppy 8kg
        4. OPTIMIZOR Premium 8kg
        5. OPTIMIZOR Premium 20kg
        6. OPTIMIZOR Premium 2in1 Milky Bones 3kg
        7. OPTIMIZOR Premium 2in1 Milky Bones 7kg
        8. OPTIMIZOR Premium 2in1 Milky Bones 18kg
        9. OPTIMIZOR Premium 2in1 Gravy Coated 7kg
        10. OPTIMIZOR Premium 2in1 Gravy Coated 18kg
        11. OPTIMIZOR Premium 2in1 Moist Meaty 7kg
        12. OPTIMIZOR Premium 2in1 Moist Meaty 18kg
        13. OPTIMIZOR Elite 7kg
        14. OPTIMIZOR Elite 18kg
        15. OPTIMIZOR Active 8kg
        16. OPTIMIZOR Active 20kg
      2. Scan  the QR code provided on the posters and wobblers in store, and the Participant shall be directed to a landing page where Participants can choose to either submit their proof of purchase via WhatsApp (together with their name and contact details) or directly on the landing page.
      3. Submit proof of purchase and provide name and contact details. 
    2. Participants are only entitled to win a maximum of 1 (one) time for the total duration of this Competition.
    3. Participants may enter as many times as they wish provided a new till slip is uploaded each time. Duplicate till slips will automatically be rejected.
    4. Entries which are unclear, illegible or contain errors will be declared invalid. 
    5. When the Promoter receives the WhatsApp entry, it will immediately send an automated response message to the Participant to say their entry has been received and will be verified and validated against the photo of the till slip.
    6. Once the photo of the till slip has been validated, the Participant will receive a further WhatsApp message from the Promoter to say they have been entered into the draw. The till slip photo provides proof of purchase should the Participant be drawn as a winner. Participants must keep their till slips to produce in the case that they are selected as a winner.
    7. The Promoter shall not be responsible for any lost, damaged or delayed entries for any reason whatsoever, and proof of sending will not be accepted as proof of receipt by the Promoter. The Promoter is not liable for any technical failures affecting the participation and/or Prize redemption process of the Competition.
    8. The data rates as charged by the Participant’s service provider will be payable by the Participant for all data usage in entering into this Competition. In the event that entry into this Competition is contingent on the Participant entering any website or social media page or application, the Participant hereby acknowledges that any and all costs associated with the required internet connection will not constitute a cost of entering into this Competition and shall be borne solely by the Participant.
  4. Personal Information
    1. By entering this Competition the Participant consents to the collection, use, storage, disclosure, processing and further processing of his/her personal information (the Participant’s name, ID number, cellphone number, address, personal preferences, and other personal information the Participant provides when entering and participating in this Competition) by the Promoter.
    2. The purposes for processing personal information is to: (i) conduct this Competition; (ii) facilitate the Participant’s participation in the Competition; (iii) communicate with the Participant and send direct marketing communication on Optimizor Dog Food and similar products via SMS, telephone, email and/or WhatsApp and (iv) for market and product research.
    3. Should the Participant object to the processing of his/her personal information and/or receipt of direct marketing, the Participant should send an email to optimizor@lumico.co.za  
    4. By posting any content, images, or comments on any of the Promoter’s public and/or social media platform, a Participant consents to and gives the Promoter  a world-wide royalty free licence to reproduce, modify, adapt and publish such content, images or comments for the purposes of promoting the Promoter’s products and/or services.
  5. Indemnity
    1. By entering the Competition, the Participant unconditionally and irrevocably indemnifies and holds harmless the Promoter, as well as its holding company, its subsidiaries and any subsidiaries of its holding company, and their successors and assigns, directors, employees, agents or consultants against all and any losses, claims, proceeding, actions, damages, (direct, consequential or otherwise) liability, demands, expenses, legal costs (on an attorney and own client basis) howsoever arising out of, based upon, or in connection with (directly or indirectly) the Participant’s participation in the Competition and the Prize/s.
  6. Duration
    1. This Competition runs from 14 September 2022 and closes at 23h59 on 31 October 2022 (“Closing Date”). Any entries received after the Closing Date will not be considered. Any entries with till slips dated before 14 September 2022 or after the Closing Date will not be considered.
    2. The Promoter reserves the right to reasonably extend, shorten, suspend the time period of the Competition or terminate the Competition for technical, commercial, and/or operational reasons, or for reasons beyond its control. The Competition, Prize and Terms and Conditions may be reasonably amended by the Promoter, at any time during the Competition. In such event, all Participants waive any rights that they may have/purport to have in terms of this Competition, and acknowledge that they shall have no recourse against the Promoter whatsoever.
  7. Results
    1. Winners will be selected by random draws, within four weeks of the Closing Date. 
    2. The Participants selected as the recipients of the Prize will be notified via telephone within 30 days of the date on which the winner is determined. In the event that a winner cannot be successfully contacted, or fails to respond to the Promoter within this time, the Promoter reserves the right to select another Participant in substitution.
    3. The Promotor may require the winners to:
      1. provide their name, identity number, physical address. and to enable to Promotor to verify the entry; 
      2. sign an acknowledgment of receipt of the Prize, and indemnity; and
      3. where the entry includes the submission of any work eligible for copyright in terms of the Copyright Act No. 98 of 1978, conclude an agreement of assignment whereby any rights which a winner may have in respect of such works are transferred to the Promoter.
    4. Should a winner refuse to comply with this rule for any reason then the winner shall be deemed to have rejected the Prize, and it shall revert back to the Promoter.
    5. Any winner may be requested to attend the draw and announcement of the winners, to take part in the Promoter’s publicity campaigns or to allow their names and likenesses to be used by the Promoter for promotional purposes. A winner, however, is entitled to decline such a request.
    6. Where a winner consents to take part in the Promoter’s publicity campaigns, they will not be entitled to any remuneration for such participation and all materials arising from such participation will be the sole property of the Promoter.
  8. Disputes
    1. Should any dispute arise in relation to these Terms and Conditions, the Promoter’s decision be final and no correspondence shall be entered into.
    2. For more information or a copy of these Terms and Conditions, please visit www.optimizordogfood.co.za. Any Competition related queries may be directed to optimizor@lumico.co.za from Monday to Friday, 08h30 (eight thirty am) to 17h00 (five pm).