Optimizor Product Recall
Optimizor is committed to delivering quality
products for your dog.
As a result of rigorous testing we are recalling some of our Optimizor products that were manufactured on specific dates.
OPTIMIZOR
PRODUCT
Premium Adult Chicken & Rice 8kg
MANUFACTURE DATES
17 June 2025
Why are we recalling these products?
During the verification of testing results, we identified elevated levels of Deoxynivalenol (DON) in certain batches of maize used to produce dry pet food manufactured on 17 June 2025. In line with our commitment to the highest quality standards, we are initiating a recall of the affected and potentially affected products.
What is DON?
Deoxynivalenol (DON) is a naturally occurring mycotoxin produced by specific moulds that can grow on grains such as maize, which are tested as part of our quality management systems. The presence of DON in these products originated from raw materials (maize) used during production. DON is considered safe at levels below 1000 ppb.
How would this affect your dog?
At elevated levels it typically presents as refusal to eat, and if ingested may cause digestive upset.
How do I return my product if it’s in the identified dates?
If you have pet food produced on the affected dates range listed above, please return it to your retailer for a refund or replacement.
Contact Us
For further assistance, please reach out to our Customer Care team via:
• Telephone: 0860 103 764
• WhatsApp: 087 359 0476
